If you’ve recently won a court case against a car dealership, first of all, congratulations!
You’ve faced the legal jungle and emerged victorious.
Now comes the equally important part: getting your refund.
This guide will walk you through each step of the process to ensure you get what you’re owed without a hitch.
We’ll keep things simple, and arm you with practical tips for every stage.
Step 1: Understand the Court Judgment
When the judge ruled in your favour, they likely issued an order outlining what the car dealership must do. This order is your golden ticket. It could instruct the dealership to:
- Refund your money in full.
- Cover your legal fees.
- Pay any additional compensation (e.g., for distress or inconvenience).
Questions to Ask:
- What is the exact amount they owe you? Look at the judgment carefully. Misreading it could mean leaving money on the table.
- What is the deadline for payment? The court may have set a deadline, so mark it in bold on your calendar.
- What happens if they don’t pay? The court will outline the consequences for non-compliance, which might include enforcement actions.
Quick Tip:
If the judgment feels as clear as a toddler’s drawing, contact the court for clarification. Don’t assume—confirm!
Step 2: Notify the Dealership (Again)
Winning the case doesn’t always mean the dealership will whip out their cheque book immediately. Sometimes they “forget” (read: stall). Here’s what to do:
Write a Formal Letter
Send a formal letter reminding the dealership of the court’s decision. Include:
| Component | Details |
|---|---|
| Court Details | Case number, date of the judgment, and issuing court. |
| Payment Amount | Exact sum owed, broken down by refund, legal fees, etc. |
| Payment Deadline | Specify the deadline given by the court. |
| Payment Methods | List acceptable payment methods, e.g., bank transfer, cheque, etc. |
| Consequences | State what will happen if they don’t pay (e.g., enforcement action). |
Example:
Dear [Dealership Name],
Following the court’s judgment on [date], you are required to pay £[amount] by [deadline]. Please transfer the funds to [bank details] or send a cheque to [address]. Failure to comply will result in enforcement actions.
Best regards,
[Your Name]
Quick Tip:
Send this letter via recorded delivery to ensure they receive it. Keep a copy for your records.
Step 3: Be Prepared for Common Excuses
Car dealerships can be a creative bunch. Here are some excuses they might use and how to respond:
| Excuse | Response |
| “We’re still reviewing the judgment.” | “The judgment is final and binding. Please adhere to the court’s order.” |
| “We don’t have the money right now.” | “Failure to pay will result in enforcement actions, which could cost more.” |
| “The cheque is in the post.” | “Please provide tracking details. I’ll follow up in three days if it hasn’t arrived.” |
Step 4: Enforce the Judgment (If Necessary)
Sometimes, despite your best efforts, the dealership will dig in their heels. In such cases, you can enforce the judgment. Here are your options:
1. Warrant of Execution
This allows bailiffs to visit the dealership and seize goods to cover the debt.
| Pros | Cons |
| Highly effective | Costs £75 upfront, recoverable later. |
| Sends a strong message | May take time to arrange. |
2. Attachment of Earnings Order
If the dealership’s owner is a sole trader, this order can deduct money directly from their wages.
| Pros | Cons |
| Reliable payments | Only works if they have regular earnings. |
| Court manages it | May take months to recover full amount. |
3. Charging Order
Place a charge on the dealership’s property. When they sell it, you’ll be paid.
| Pros | Cons |
| Secure long-term claim | Can be time-consuming to enforce. |
Step 5: Stay Persistent
Persistence pays—literally. Keep all communications professional and document every interaction. If the dealership tries to intimidate you, remind yourself that the law is on your side.
Step 6: Celebrate Your Victory
Once you’ve received your refund, take a moment to celebrate. Maybe buy yourself a small treat (just not from that dealership). Share your story with others to empower them to stand up for their rights.
Final Checklist
Here’s a handy checklist to ensure you’ve covered all bases:
| Task | Status |
| Read and understand the court judgment | ☑ |
| Notify the dealership formally | ☑ |
| Track payment deadline | ☑ |
| Respond to excuses swiftly | ☑ |
| Take enforcement action if needed | ☑ |
| Celebrate and share your experience | ☑ |
Winning a court case is a significant achievement, but following through to get your refund is equally vital.
With this step-by-step guide, you’ll be well-equipped to navigate the post-judgment process like a pro.
And remember: justice isn’t just a concept—it’s your cheque clearing in the bank.
